The External Relations Team (ERT) leads StreetsLA's engagement with stakeholders and elected representatives, helps develop policy, and coordinates the Bureau’s response to service requests. ERT works closely with the Board of Public Works’ Public Affairs Office to promote the work of StreetsLA nd respond to media inquiries. Not sure which StreetsLA division to go to for help? ERT is the place to start: StreetsLA.ERT@lacity.org.